New water prices exposes metering design flaws
Within the IPART pricing review details revealed the metering reform policy established by the NSW Government in 2019, is not meeting
its promised objectives.
“We’ve been watching the train-wreck that is the implementation and administration of the NSW metering policy and working on solutions, to iron out barriers to compliance” said Mrs Lowien.
“Detail in the attachments of the IPART review has highlighted the policy is also failing to meet expected efficiency or cost savings too” she said.
“IPART has had to blend metering administration charges because it was going to be more expensive for customers to have telemetry ".
“The Government telemetry system is a complete farce, it’s not integrated properly within Government systems, water users cannot connect or utilise the data easily and now, IPART have also exposed there’s no financial savings or benefits either” she said.
 Document in the comprehensive barriers to compliance document by NSWIC https://www.nswic.org.au/wordpress/wp-content/uploads/2021/09/2021-09-01-NSWIC-Report-on-Barriers-to-Metering-Compliance-FINAL-.pdf