The No. 1 website for NSW Metering Rules
Understanding the changes to the NSW Metering Rules for non-urban water users can be a challenge and often the information is spread across
a number of Department and industry sources. We have found, the most central point to visit is WaterNSW Metering page https://www.waternsw.com.au/customer-service/water-licensing/metering#stay
It has the three steps you should take and all the links to the forms, the rules and the Departments Metering Guidance tool which we encourage you to use. But importantly, its WaterNSW who manage the implementation and integration of the new rules on the ground, they collect information from your Duly Qualified Persons and they administer the licensing database if you determine you need to make amendments. In most cases it is WaterNSW you will need to speak with about metering as they are the customer liaison group, plus they have a customer hotline 1300 662 077.
It is this website that features heavily in our video series on metering.